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Website Cancellation And Refund

By clicking the payment links you will be redirected to the website of the third party, i.e.(hereinafter referred to as “third-party website”) for the purpose of online course fee payment. The third party website is not owned or controlled by M/S SONU TRADERS and contents thereof are not sponsored, endorsed or approved by the M/S SONU TRADERS .

M/S SONU TRADERS does not vouch or guarantee or take any responsibility for any of the contents of the said website including transactions, product, services or other items offered through the website. You will access this site solely for the purpose of online payment of course fee and you acknowledge that any reliance on any opinion, advice, statement, memorandum or information available on the site shall be at your sole/own risk and consequences.

M/S SONU TRADERS and its branches, employees, officers, directors and other associates shall not be liable for any loss, claim or damage whatsoever including:

  • Any event of deficiency in the service of such third party website
  • Any consequences of error or failure of internet connection equipment that is either hardware or software which is used to access the third party website through this link
  • Slowdown or breakdown of third party website for any reason whatsoever.
  • Any event of the interception, "hacking" or other unauthorized access to information provided by a user of this service.
  • M/S SONU TRADERS cannot accept liability for a payment not reaching the correct institute account due to you quoting an incorrect account number or incorrect personal details.
  • M/S SONU TRADERS cannot accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
  • If the card supplier declines payment, M/S SONU TRADERS is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.
  • Payment Transaction not get acknowledgment due to internet breakdown.
  • Between Payment Transaction if the amount deducted and the internet breakdown.
  • Kindly process the payment from only website payment gateway. Online Payment credited in our account then we process the payment else We are not responsible in any case . Refund policy will be applicable as per the M/S SONU TRADERS 's norms when amount credited in our account.
  • Payment for our services is required in accordance with the terms specified at the time of purchase. All fees are non-refundable unless otherwise stated in writing. - We reserve the right to change our fees at any time. Any changes will be effective immediately upon posting on our website or notifying you by email.

M/S SONU TRADERS is not directly involved in the online payment but through the service provider. Thus, M/S SONU TRADERS shall be not responsible in any case until the payment paid by Wholesaler/Retailer/Any Individual credited into the Bank Account of M/S SONU TRADERS whereas below will be applicable in case of Return & Replacement:

Eligibility

As a B2B platform, we handle returns or replacements only for the following:

  • Wrong product received
  • Damaged or defective items (at the time of delivery)
  • Short quantity/missing items (reported within 48 hours)

Conditions

  • Proof (photo/video) must be provided immediately upon receipt.
  • Items must be unused and in original packaging.
  • No returns are accepted for issues caused by incorrect storage or handling at your end.

Process

Contact our support team via WhatsApp or phone within 48 hours of receiving the order. Our team will review the case and initiate replacement or credit note if applicable.

Non-Returnable Items

Innerwear items are sensitive goods and cannot be returned once opened or worn, unless defective.